Privacy Policy

Last Updated: January 2026

TouchCoachConnect ("we," "us," "our," or "Company") operates the touchcoachconnect.co.nz website ("Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site. By accessing and using touchcoachconnect.co.nz, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

• Personal Data: Name, email address, and other contact information you voluntarily provide through forms or contact requests.
• Technical Data: IP address, browser type, operating system, referring URLs, and pages visited on our Site.
• Cookies and Tracking Technologies: Information collected through cookies, web beacons, pixels, and similar tracking technologies.
• Usage Data: Information about how you interact with our Site, including time spent on pages, clicks, searches, and content viewed.
• Device Information: Device type, device ID, and mobile network information.

How We Use Information

We use the information we collect for various purposes, including:

• To provide, maintain, and improve our Site and services.
• To conduct analytics and understand user behavior and preferences.
• To track affiliate commissions and validate casino referrals.
• To send promotional emails and newsletters (with your consent where required).
• To respond to your inquiries and customer service requests.
• To comply with legal obligations and enforce our Terms of Service.
• To prevent fraud and enhance Site security.
• To personalize your user experience and deliver targeted content.

Cookie Policy

What Are Cookies? Cookies are small text files stored on your device when you visit our Site. They help us recognize you and remember your preferences.

Types of Cookies We Use:

• Essential Cookies: Required for basic Site functionality (e.g., security, session management).
• Analytical Cookies: Help us analyze user behavior and Site performance (e.g., Google Analytics).
• Affiliate Tracking Cookies: Track casino referrals and affiliate conversions to calculate commissions.
• Marketing Cookies: Used for retargeting and personalized advertising across platforms.

Cookie Opt-Out Options: You can control cookies through your browser settings and decline non-essential cookies. However, disabling cookies may affect Site functionality. For more information, visit allaboutcookies.org. You may also opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on.

Third-Party Links

Our Site contains affiliate links and references to third-party casino websites and gambling operators. We are not responsible for the privacy practices, policies, or content of these external websites. We strongly encourage you to review the privacy policies of any casino or third-party service before providing your personal information or engaging in gambling activities.

We do not control and are not liable for the practices of our affiliate partners, including how they collect, use, or protect your data. Any complaints or concerns regarding a casino's privacy practices should be directed to that operator directly.

Your Rights

Depending on your location, you may have certain legal rights regarding your personal information:

For New Zealand Residents: Under the Privacy Act 2020, you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your information (subject to legal retention requirements).
• Object to the processing of your data for direct marketing purposes.
• Lodge a complaint with the Privacy Commissioner if you believe we have breached the Privacy Act 2020.

For EU/UK Residents: If you are in the European Union or United Kingdom, the General Data Protection Regulation (GDPR) applies. You have the right to access, rectify, erase, restrict processing, and data portability.

For US Residents: Residents of California and other US states with privacy laws (such as the California Consumer Privacy Act) may have additional rights regarding data access, deletion, and opt-out of sales of personal information.

To exercise any of these rights, please contact us using the information provided below.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Specifically:

• Contact Information: Retained until you request deletion or unsubscribe from communications.
• Analytics Data: Typically retained for 26 months by Google Analytics (default setting).
• Affiliate Tracking Data: Retained for the duration necessary to process commissions and resolve disputes (typically 12-24 months).
• Legal/Compliance Records: Retained as required by applicable laws and regulations.

Upon request, we will delete your personal information unless we are required to retain it for legal or legitimate business purposes.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@touchcoachconnect.co.nz
Website: touchcoachconnect.co.nz

We will respond to your inquiry within 20 business days or as required by applicable law.

Note: This Privacy Policy may be updated from time to time. We encourage you to review this page periodically for any changes. Your continued use of the Site following the posting of revised Privacy Policy means that you accept and agree to the changes.